Effective today, March 25th, until further notice:
Due to the potential for the spread of the COVID-19 virus, we are not currently accepting returns.
We appreciate your understanding!
WHERE TO SHOP
1. Here, on our website!
2. In the photos and videos sections of our Facebook page! You can claim items and add them to your cart, just by commenting on an image or video!
3. On our app! Search your App Store for Pineapple by DBS!
FIRST TIME SHOPPERS
You must go to pineapplebydbs.commentsold.com and quickly register.
You have 5 HOURS BEFORE AN ITEM EXPIRES in your cart from when you claim, so be sure to pay within that time, in order to not be put on the naughty pineapple list! Repeated expirations and removals from cart will result in being banned.
You can check out with PayPal (as a member or as a guest), or with Sezzle (allowing you to pay over time with no interest)!
Every order with 5+ items will come with a FREE GIFT!
1. $6.99 Flat Rate shipping for any order under $200- with 24 hours of free shipping after, so you won’t have to be charged again if you decide to add something, or get a waitlist item!
2. Orders of $199 or more will get FREE SHIPPING! Please note this is an after coupon subtotal minimum of $199
Pay for shipping on your order and you’ll get FREE SHIPPING on any new orders you place within 24 hours! Keep ordering at least every 24 hours and you could ALWAYS HAVE FREE SHIPPING!
Orders ship within 5-7 business days from when payment is received.
You must have the address input correctly when you check out, for where you want the order sent. We cannot ship to other addresses.
Canadian shipping is different, please contact firstname.lastname@example.org with questions.
Orders cannot be changed or modified after checkout.
If you need to cancel your order before it ships out a 20% restocking fee will be applied.
You have 5 calendar days to initiate a return for an item, from the date you received it, in order to be eligible for a store credit.
In order to return your item(s), please send an email to email@example.com with details of your return request and advise that you wish to return the item. A Pineapple by DBS representative will respond to your email within 24-72 hours with authorization to return and details to return the item(s). You will be responsible for the cost of shipping any return item(s) back to us.
The following conditions will apply to all returned items:
All approved returns must be addressed to the address below.
Pineapple by DBS
120 E 38th St
Garden City, ID 83714
- Drew at Pineapple by DBS